Data portability and export
Last updated Mar 30, 2026
You can export agent definitions from the desktop app at any time, or request a complete personal data export by email. Under GDPR Article 20, you have the right to receive your personal data in a structured, machine-readable format. MultiClaw honors this right through the email-based export described below.
Export agent definitions
Export individual agent definitions directly from the desktop app. No plan upgrade is required.
- Open My Agents in the sidebar.
- Select the agent you want to export.
- Click Export in the agent detail view.
- Save the ZIP file to your device.
The export includes the agent's name, description, personality, and AI model selection. API keys are never included.
You can import exported agent definitions into another MultiClaw workspace or use them directly with OpenClaw. Your agents are not locked to a single account or deployment. See Export and import agents for the full walkthrough.
If you are planning to close your account, export your agents first. Data is retained for 30 days after account closure and then permanently deleted.
Request a full data export
To request a complete export of your personal data, email privacy@multiclaw.io with the subject line Data export request — your email address.
Your export includes:
- Conversations: messages exchanged between you and your agents
- Agent definitions: names, descriptions, personalities, and AI model selections
- Skills: custom skills you created or imported
- Recordings: workflow sessions you saved
- Account settings: your name, email address, and preferences
Under GDPR, MultiClaw delivers your export within 30 days of receipt. For complex requests, this period may extend to three months with advance notice. The export arrives as a ZIP file containing Markdown and JSON files. See Export format for details.
If you are planning to close your account, submit your export request first. Data is retained for 30 days after account closure and then permanently deleted. MultiClaw may not be able to complete requests received after closure.
Workspace data export (Owners)
Workspace Owners who need workspace-level data for migration or contract termination can email legal@multiclaw.io.
Include the following in your email:
- Your workspace name
- The reason for the request (migration, contract termination, or other)
- The email address where the export should be delivered
Workspace exports cover data tied to the workspace, including agent configurations, task history, and recordings created by team members. Individual personal account data is not included. Each team member can request their own data separately through the personal data export process above.
MultiClaw delivers workspace exports within 30 days of receipt.
Submit your request before closing your account. Workspace data is deleted within 30 days of account closure, and delivery cannot be guaranteed after that window begins.
Export format
All exports use an open ZIP format. There is no proprietary binary format.
Inside the ZIP:
- Markdown files (
.md): human-readable content such as agent descriptions, conversation transcripts, and skill definitions - JSON files (
.json): structured data such as agent configurations and account settings
All files use standard, open formats readable with any text editor. You can import them into another tool or process them with a script. Nothing requires MultiClaw-specific software to open.
Related articles
Privacy policy
A plain-language summary of what data MultiClaw collects, how it is used, and how to exercise your privacy rights.
Data processing agreement
How to request a DPA, what it covers, and when it is required.
Export and import agents
Save an agent to a file and load it on another machine or share it with a teammate — takes about a minute.