Quick chat vs tasks
When you send a message, the agent responds in one of two ways: it either replies conversationally — answering questions, brainstorming, summarising — or it begins taking action on your behalf. The difference comes down to whether you asked a question or asked the agent to act.
Quick chat vs tasks
| Quick chat | Tasks | |
|---|---|---|
| Purpose | Questions, brainstorming, summaries, discussion | Taking action — browsing, file management, sending messages, running a workflow |
| When to use | You want an answer or want to think something through | You want the agent to take action on your behalf |
How the agent decides
The agent reads your message and determines whether you want a conversational reply or action. A question like "What's a good subject line for this email?" gets a direct reply. A request like "Find all invoices from last quarter" will have the agent start working through the task.
If you want action, make sure your message clearly describes what you want done. If the agent responds conversationally to an action request, rephrase your message more explicitly.
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Start a conversation
Open the Conversations screen, start a new chat from the welcome greeting, pick an agent inline, and continue past sessions from the sidebar.
Conversation history
All your past conversations are stored in the left panel — you can delete and export them at any time.
What are agents?
Agents are AI assistants that plan, act, and complete tasks on your behalf — here's what they can do and how they work.